| Content | We recognize that you are facing many challenges impacting your workflows and processes for managing content and various services for your library. In an effort to help, our customer service and technology teams are adding new functionality to ProQuest’s Invoice Portal, allowing you to easily manage your renewals online anytime, from anywhere in the world. Starting mid-April, you will be able to…
- Work on a complete list of your renewals in one location, with links to renew in real-time
- Plan renewals at your convenience. While we’ll continue to send you renewal notices, you will no longer need to wait for those.
- Export renewals with a convenient new tool to help you with reporting
Because this new renewal functionality is part of the Invoice Portal, you will have everything in one place. Key benefits of the invoice portal that may be particularly important during this challenging time include:
- Convenient access to invoices & their status
- Instantly find (filter) invoices by product line
- View Summary & Detail, Print & Export invoices
- Easily Pay Invoices online (ACH/US); (BACS/UK); (BPAY/Australia)
- Visibility into pending ebook transactions, updated hourly
- Ability to create your own top up invoice for deposit accounts
- Streamlined Deposit Balance Information
- Self-service Deposit Alerts for Ebooks
You simply access this new renewal functionality using the same login credentials you use for the Invoice Portal. If you do not have a ProQuest Invoice Portal login, but use our RenewMe program, we have started the registration for you. You will receive communication to accept the registration and create a password. Please visit the registration Support Center page for additional details and instructions.Additionally, you can access the ProQuest Invoice Portal from your LibCentral account. Please visit here to find out how. Should you have questions or need login help, please contact customerservice@proquest.comWe hope this helps you and your colleagues in some small way and wish you health and safety as we move forward together. |
|
|---|
