Ulrichsweb™ helps librarians and patrons avoid the frustration and time-consuming process of gathering serials information in bits and pieces from multiple sources. Only Ulrichsweb brings together the latest bibliographic and provider details you need in one location, with user-friendly searching of comprehensive information, integration with your discovery services and OPAC, and interoperability with other elements of your serials workflows.
Accessibility features and gaps
Users of Ulrichweb should be able to:
- Navigate most of the website using just a keyboard.
- Perform a search and navigate the results using a screen reader or keyboard.
- Update administrator and user data using a screen reader or keyboard.
- Listen to most of the website using a screen reader.
- Zoom in up to 300% using browser tools without text spilling off screen.
Some accessibility gaps include:
- Some areas that are repetitive cannot be skipped.
- Labels are missing from some control elements.
- The selected state of some items is not communicated including main nav, tabs, and disabled buttons.
- A small number of items have low color contrast.
- Ulrichsweb is not mobile responsive.
- Status messages are not expressed in a non-visual way.
- There are a small number of items that are not reachable by keyboard only.
If you have a disability and need to make your computer, tablet or other device easier to use, AbilityNet
is a recommended resource. We also recommend browsing free plugins offered for Google Chrome
and Mozilla Firefox
Technical Information about this site’s accessibility
ProQuest is committed to making its website accessible, in accordance with:
- Level A and Level AA of the W3C Web Content Accessibility Guidelines (WCAG 2.1)
- Section 508 of the US Rehabilitation Act for features and functions.
- The Americans with Disabilities Act (ADA)
- Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018.
Compliance level and report
This website is partially compliant with the Web Content Accessibility Guidelines v2.1 AA standard, due to the non-compliances listed below.
Access the full Accessibility Compliance Report
(VPAT 2.4 and WCAG) for Ulrichsweb.
Accessibility of this platform
Some links in Ulrichsweb link to other ProQuest websites and, while our platforms are built to meet accessibility standards, these other may differ slightly in accessibility performance. If you experience accessibility issues on these platforms, please use their respective contact forms to report your concerns.
The website is accessible using a keyboard alone with the following exceptions: in the search filter area, the More… links to view more facets, sorting options in the search results
(e.g. has TOC, Refereed, Electronic, Open Access, Reviewed), related titles in the titles detail page (e.g. Alternative Media Edition), and the submit corrections dialog fields.
The website can be browsed effectively with a screen reader, but there are areas of exception. Search results filter group heading are not semantically identified as heading. Main pages (Search, Workspace, Updates) are missing headings. Pages do not utilize landmarks (e.g. search element, pagination element, toolbar). Title details sections (e.g. Basic Description, Price Data) are not semantically identified as headings. The sites main navigation and the search filters cannot be skipped. Some status messages are not conveyed in a non-visual way including email from error messages, create new list error messages, search result item to select messages.
Ulrichsweb is designed to be compliant to color contrast requirements, except there are a few areas of exception. These areas include the search results toolbar items, title details toolbar items, and workspace marked titles tab toolbar items.
The accessibility of Ulrichsweb is a continual effort at ProQuest. Accessibility standards are built into our design, and style guides and included as part of requirements in our software development and quality assurance pipeline.
Ulrichsweb code is checked on Mac and PC platforms for accessibility using a range of automated and manual checks including but not limited to:
- Color Contrast Analyzer provided by WebAIM
- Keyboard-access manual testing and assessment
- WAVE (Web Accessibility Evaluation tool) provided by WebAIM
- Narrator by Microsoft
- VoiceOver by Apple
What We are Doing to Improve Accessibility
Making content accessible is an ongoing effort at ProQuest. We are committed to working with the community to ensure we continue to meet our customers’ needs. A list of our ongoing efforts includes:
- Testing with users of all abilities
- The ProQuest Accessibility Council: a team of stakeholders working to increase accessibility resources and capabilities
- Pursuing partnerships with colleges, universities, and other institutions to assist us in reviewing and updating our accessibility standards
- Supporting certifications for our employees
Support and feedback
If you have difficulty accessing specific ProQuest content or features with adaptive technology after trying the workarounds suggested in this statement, you can contact us using the links provided below. Our support services will respond within three days and are available to accommodate the communication needs of end users with disabilities. We will work with you to identify the best option for remediation, subject to content licensing restrictions and technical capability. Online: ProQuest Technical SupportPhone:
United States & Canada (toll free):+1 800 889 3358
Outside North America:+800 4997 4111
or +1 734-707-2513
Preparation of this accessibility statement
This accessibility statement was prepared on March 26, 2021. It was last reviewed on March 26, 2021.
The website was last tested on September 10, 2020. The test was carried out internally at ProQuest.