All researchers, regardless of ability, need access to scholarly information. ProQuest is committed to providing all our users with a fully accessible experience for research, teaching and learning. 

At ProQuest, we make every effort to ensure that our platforms – including Statistical Insight – can be used by everyone. Statistical Insight is continually designed and developed to meet Level AA of the W3C Web Content Accessibility Guidelines (WCAG 2.1) and Section 508 of the US Rehabilitation Act for features and functions.

Accessibility features and gaps

Users of Statistical Insight should be able to: There may be some parts of this website that are not fully accessible: If you have a disability and need to make your computer, tablet or other device easier to use, AbilityNet is a recommended resource. We also recommend browsing free add-ons offered for Google Chrome and Mozilla Firefox.

Technical Information about this site’s accessibility

Statistical Insight is committed to making its website accessible, in accordance with:

Compliance level and report 

This website is partially compliant with the Web Content Accessibility Guidelines v2.1 AA standard, due to the non-compliances listed below.

Access the full Accessibility Compliance Report (VPAT 2.3 and WCAG) for Statistical Insight.

Accessibility of this platform

The user interface of the Statistical Insight is designed to be accessible and operable with multiple input mechanisms, including keyboards, screen readers, and voice control technologies. This is enabled by comprehensive labeling of most form elements and icons, and features like headings that are used to make the platform easier to navigate without a mouse.         

Skipping repetitive page content via skip links is also possible on every page. Skip links allow you to bypass persistent header links and jump directly to main content. On the results page, there are additional skip links before the result items that let you jump directory to the filter options and highlighted content areas.

Some of the documents in this platform which contain tables as part of their PDF version have had their data elements extracted into .xls files which can be opened in a spreadsheet program like Microsoft Excel so a user can use accessibility features of those programs to read them better.

You can identify document which have tables where this is available on the search results page by looking for documents which have the “TABLE” flag beneath the article summary.

Table flag in search results next to Abstract and PDF flags 

For articles with this flag – when you are in the article you will see the tables which you can download called out in their own section called “Tables”. This section is right beneath the “Category Term” section on most documents. 
In this section you will see a link to download the table, and when you click on it you will see a list of options of how to download the table.  You can download this table as a PDF, XLS, or PNG from this option.

Download Table options from within document view 

Accessibility gaps


The Statistical Insight Product is not built to be responsive, meaning that the best viewing experience will be on devices closest to a standard laptop in size and resolution. Resizing the screen, or resizing the text will make various navigation, and other features – like the filter panel in search results, and drop down menus – to disappear or show beneath the content.


Individual records opened up from the search results don’t have unique names in their header and only have a generic title of “Statistical Document”.

Some external links are also not coded to alert the user that they will be leaving ProQuest Statistical Insight and navigating to a different website (for example – on the home page the links to the other databases don’t indicate that these go to different sites).  This is scheduled to be addressed in Q1 2021.

There are also several areas where the labeling is not descriptive enough.  For example, some input labels in our forms and on the individual documents within the search results often don’t have assistive technology labels, or descriptive and unique labels to help the vision impaired user understand what is needed in a form, or what document they are viewing.   A workaround for this issue is that the text label next to the form element, which is read, does describe the purpose – even if the “assistive technology label” is missing.

Keyboard accessibility

Tool tips which show on hover are not independently dismissible, and will disappear when you hover outside of them.  

PDF Accessibility

Many of the older PDFs which are in this product are not coded to be accessible by a screen reader. As a workaround you can download any PDFs from the site to open them in another viewer.

Often they will contain tables of data which are not tagged with descriptive text to indicate their data, or tagged to read the table data using assistive technologies.  Some of these tables are extracted into XLS files which can be opened in a spreadsheet program (see steps above to open in XLS format).

Some PDFs also contain content which is in a different language than the main content and this new language content is not labeled appropriately for a screen reader to pick up on the new language introduced.

Many of these items above are in progress of being addressed but do not have a specific date for completion.

Accessibility Testing

The accessibility of Statistical Insight is a continual effort at ProQuest. Accessibility standards are built into our design, and style guides and included as part of requirements in our software development and quality assurance pipeline.

Statistical Insight code is checked for accessibility using a range of automated and manual checks including but not limited to:  Statistical Insight is tested on the latest version Firefox, and Chrome, , and on devices including Mac and Windows computers, and Android and iOS devices.

What We’re Doing to Improve Accessibility

Making content accessible is an ongoing effort at ProQuest. We’re committed to working with the community to ensure we continue to meet our customers’ needs. A list of our ongoing efforts include:

Support and feedback

If you have difficulty accessing specific ProQuest content or features with adaptive technology after trying the workarounds suggested in this statement, you can contact us using the links provided below. Our support services will respond within three days and are available to accommodate the communication needs of end users with disabilities. We will work with you to identify the best option for remediation, subject to content licensing restrictions and technical capability. 

Online: ProQuest Technical Support

United States & Canada (toll free):
+1 800 889 3358

Outside North America:
+800 4997 4111 or +1 734-707-2513

Preparation of this accessibility statement

This accessibility statement was prepared on August 9th, 2020 It was last reviewed on August 9th, 2020.

The website was last tested in January 2020.  The test was carried out internally at ProQuest.