All researchers, regardless of ability, need access to scholarly information. ProQuest is committed to providing all our users with a fully accessible experience for research, teaching and learning.
When the C19 Index was first developed, it was designed to meet existing accessibility standards. Automated testing has been conducted on the core pages of this site to uncover accessibility gaps against the current WCAG 2.1 A and AA accessibility standards. These pages include the homepage, the Search Indexes page, search results page, document record pages, and browse pages. Findings of this testing are summarized below, along with information about how to make the most of C19’s accessibility features.
Accessibility features and gaps
Users of C19 Index should be able to:
- navigate most of the website using just a keyboard.
- go directly to main content areas on the page using skip links.
- use access keys to quickly navigate to key sections of the site without using a mouse.
- access the navigation and Quick Search option on every page.
- view the heading structure of most pages and use them to navigate with a screen reader.
There may be some parts of this website that are not fully accessible:
- this site has a fixed width: text and elements will not reflow to accommodate screen size.
- heading levels are skipped or missing on some pages.
- full text content on external platforms may not be in an accessible format.
- alternative text is missing for some decorative icons.
- some form labels are missing or not properly linked to their corresponding controls.
If you have a disability and need to make your computer, tablet or other device easier to use, AbilityNet
is a recommended resource. We also recommend browsing free add-ons offered for Google Chrome
and Mozilla Firefox
Technical Information about this site’s accessibility
This site has been reviewed in accordance with:
- Level A and Level AA of the W3C Web Content Accessibility Guidelines (WCAG 2.1)
- Section 508 of the US Rehabilitation Act for features and functions.
- The Americans with Disabilities Act (ADA)
- Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018.
Compliance level and report
This website is partially compliant with the Web Content Accessibility Guidelines v2.1 AA standard, due to the non-compliances listed below.
Accessibility of this platform
Sitewide navigation features
At the top of every page in C19 Index there is a list of links to the main functional areas of the site and context-sensitive Help, which opens in a new window. You can use the Quick Search box, located at the top of every page, to quickly search all of the content in C19 Index. The sidebar of the page has links to the various searches, Marked List and Search History.
In addition, navigation options relevant to a particular page appear at and/or near the start of the content area, following the main page heading e.g. the Back to Search Results link and Next record link on the Full Record page.
If you use a screen reader or keyboard to access C19 Index you can bypass the sitewide navigation links using the “skip over navigation” link at the top of each page or the relevant access key (see Using access keys section below). This link is usually hidden from view but can be displayed on screen using the TAB key.
Using access keys
You can use access keys as part of keystroke combinations (keyboard shortcuts) to navigate quickly to important features in this site without using a mouse.
- 0 = Accessibility statement
- 1 = Home
- 2 = Skip navigation
- 3 = Sitemap
- 4 = Quick Search box
- 6 = Help (opens in a new window)
Please note that access keys work slightly differently across browsers and operating systems:
- Firefox: Hold the ALT and SHIFT keys down before pressing the relevant access keys.
- Chrome: Hold ALT and press the relevant access key.
- Additionally, Mac users should hold down the Ctrl while following the instructions above.
Note: access keys may not be available to users of some screen reader software where they conflict with reserved keystroke combinations (e.g. Window Eyes).
Pop-ups in C19 Index
This site makes use of pop-ups to provide some types of content. For example, the help opens in a pop-up so you can easily switch between reading the help and looking at the site. Pop-ups are not used for advertising on this site, they only include site content.
If you have a browser pop-up blocker activated you will need to disable it for full access to the content in C19 Index. Alternatively, most pop-up blockers can be configured to allow pop-ups for sites you select whilst still blocking pop-ups from other sites. Please refer to your browser help for details on how to disable your pop-up blocker or allow pop-ups for this site.
Site is not responsive
This site was designed for use by laptop and desktop computers and is not optimized for small screens. Text and elements will not reflow to accommodate screen size and if you use C19 on a small screen, you will need to scroll in multiple directions to see all content on the page.
Missing or skipped headings
Headings are employed throughout the site to make it easier to navigate, especially with a screen reader. Even so, headings are missing entirely on the homepage and some heading levels are skipped on the result and document record pages.
Full text content on external sites
When full text content is available, links are provided for access on external websites: including the ProQuest Platform, JSTOR, and others. We cannot guarantee that content found on external sites is accessible. For content on the ProQuest Platform, you can refer to its accessibility statement
for information on the accessibility.
Missing alternative text and labels
Alternative text is missing for some decorative icons. These icons are adjacent to meaningful text labels, so we recommend ignoring these icons. Additionally, in a few cases on the Search All Indices page, form labels are missing or not properly linked to their corresponding controls. In these cases, text that describes the form control follows the control itself.
At ProQuest, accessibility standards are built into our design, style guides, and are included as part of requirements in our software development and quality assurance pipeline.
C19 Index code was checked for accessibility automated checks with the WAVE (Web Accessibility Evaluation tool) provided by WebAIM. The homepage, the Search Indexes page, search results page, document record pages, and browse pages were evaluated.
C19 Index was tested on Firefox 2.0, Chrome, and Internet Explorer, and on devices including Mac and Windows computers.
Support and feedback
If you have difficulty accessing specific ProQuest content or features with adaptive technology after trying the workarounds suggested in this statement, you can contact us using the links provided below. Our support services will respond within three days and are available to accommodate the communication needs of end users with disabilities. We will work with you to identify the best option for remediation, subject to content licensing restrictions and technical capability.
Online: ProQuest Technical Support
United States & Canada (toll free):+1 800 889 3358
Outside North America:+800 4997 4111
or +1 734-707-2513
Preparation of this accessibility statement
This accessibility statement was prepared on August 10th, 2020. It was last reviewed on August 12th, 2021. No updates have been made to this product.
The website was last tested on August 10th, 2020. The test was carried out internally at ProQuest.