All researchers, regardless of ability, need access to scholarly information. ProQuest and Alexander Street are committed to providing all our users with a fully accessible experience for research, teaching and learning. 

At ProQuest, we make every effort to ensure that our platforms – including the Alexander Street Video Platform– can be used by everyone. the Alexander Street Video Platform is continually designed and developed to meet Level AA of the W3C Web Content Accessibility Guidelines (WCAG 2.1) and Section 508 of the US Rehabilitation Act for features and functions.

Accessibility features and gaps

Users of the Alexander Street Video Platform should be able to: There may be some parts of this website that are not fully accessible: If you have a disability and need to make your computer, tablet or other device easier to use, AbilityNet is a recommended resource. We also recommend browsing free add-ons offered for Google Chrome and Mozilla Firefox.

Accessibility of this platform

Captions, transcripts, and audio descriptions

Alexander Street wants the video content on its platform to be accessible to all users. That’s why captions are available for all videos with transcripts, which is approximately 95% of all videos on the platform. Captions are generated from the transcript files. 

Alexander Street aims to provide transcriptions for as many videos as possible. Time-synchronized transcripts and are fully searchable. Exceptions include non-English films (non-English languages are not currently transcribed), silent films, and videos containing no dialogue, such as musical performances (transcripts are limited to speech within the video and do not include an alternative textual presentation of the music).

Audio descriptions are not widely available for videos found on the Alexander Street Video Platform but are available for a select number of titles. 

Where users may have problem accessing video content, contact us to discuss the most appropriate solution using the contact information in the Support and Feedback section of this document.

Navigation for assistive technologies

Since the website is coded with accessibility in mind, there are a number of features that will help you navigate and control video content. First, you should be able to quickly skip to main content areas on the page using skip links. These skip links are visible only when tabbing through the page with the tab key on your keyboard.

On the results page, you can narrow down your video results using our filters. Select the “funnel” icon, which has the accessible label of “Filter.” This appears before the results themselves. Each filter category (like subject, publisher, etc.) can be searched by typing in the search field for each filter list. Results are updated immediately, though these updates are not read with a screen reader. Currently, you will need to use the arrow keys and navigate the list to discover the results.

Before watching a video, we recommend tabbing into (or mousing over) the video thumbnail. Once you do, you will find a “See details” option. When selected, this option will give you the ability to read more about the video before watching it. There are some cases where video thumbnail images contain inaccessible text. That said, we have tried to include all important information (such as the producer, video title, abstract, etc.) in this “See details” section.

When available, captions are displayed by default, though the captions control and all other video controls can be accessed by the keyboard. You can use the spacebar to start and stop the video.  Please note that there are some keyboard shortcuts that are trigger by a single letter.  These shortcuts may interfere with voice commands.  The letter “k” starts and stops the video, the letter “f” allows you to transition in and out of full screen, and the letter “m” mutes and unmutes the video. 

To access the video’s transcript, navigate to the Transcript section of the video page. You can search using the search transcript feature. If you are using the site with a keyboard or screen reader, you will notice an informational box that appears with various skip links. Here, you can skip the transcript all together or skip to the current time in the video.  After searching within the transcript, you’ll see another keyboard shortcut appear that allows you to skip to the selected search result.  You can press the left and right arrow keys to navigate between the search results and press the escape key to return to the beginning of the transcript section. 

Accessibility Testing

The accessibility of the Alexander Street Video Platform is a continual effort at ProQuest. Accessibility standards are built into our design, and style guides and included as part of requirements in our software development and quality assurance pipeline.

The Alexander Street Video Platform code is checked for accessibility using a range of automated and manual checks including but not limited to:  The Alexander Street Video Platform is tested on the latest version Firefox, Safari, Chrome, and Edge, and on devices including Mac and Windows computers, and Android and iOS devices.

What We’re Doing to Improve Accessibility

Making content accessible is an ongoing effort at ProQuest. We’re committed to working with the community to ensure we continue to meet our customers’ needs. A list of our ongoing efforts include:

Support and feedback

If you have difficulty accessing specific ProQuest content or features with adaptive technology after trying the workarounds suggested in this statement, you can contact us using the links provided below. Our support services will respond within three days and are available to accommodate the communication needs of end users with disabilities. We will work with you to identify the best option for remediation, subject to content licensing restrictions and technical capability. 

Online: ProQuest Technical Support

United States & Canada (toll free):
+1 800 889 3358

Outside North America:
+800 4997 4111 or +1 734-707-2513

Preparation of this accessibility statement

This accessibility statement was prepared on August 24th, 2020. It was last reviewed on February 24, 2021.

The website was last tested on January 8, 2021. The test was carried out internally at ProQuest.