I am on an academic account. Why do I keep losing my connection to Factiva.com after only a few minutes? Can I increase the amount of time I will stay connected to Factiva.com?
When you log in to Factiva.com on an academic or public library account, the default session time is set at 10 minutes. This means that you will be logged out if your browser does not record any activity for at least 10 minutes.
Academic and public library accounts have short session times to accommodate multiple users sharing a limited number of user IDs. Your account's administrator (usually a librarian) can request that the session time be increased.
Administrators Note: The default session time for Administrators of academic account or public library accounts is 30 minutes.