I've tried logging into My Research and I'm seeing an error message, how do I get access to my information?

If you are seeing an error message when you try and access My Research and are accessing through your school's proxy server then you need to:

1. Contact Technical Support to request a remote authentication link
2. Tell your local library helpdesk, and advise that they need to update their Proxy Settings. They can find the information here:

https://support.proquest.com/articledetail?id=kA140000000ThljCAC