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Overview

The ProQuest platform user experience is driven by deep analysis of researcher behaviors, extensive testing with users and librarians, beta testing with a variety of customer development partners, and large-scale A/B testing.

We’re thrilled to announce several major enhancements coming soon to the ProQuest Platform. As always, we welcome your feedback.

New enhancements improve discovery and adds more open access content
On July 30, ProQuest will release several new enhancements to the ProQuest Platform. These enhancements are part of our larger, ongoing initiative to add value to our solutions, expand pathways to access and help libraries increase usage of their resources. No action is required by you or your users to activate these improvements.

•    Expand Results checkbox
•    Publicly Available Content Database now available to all ProQuest Platform customers

Expand Results checkbox
To better support users who require added context to complete their research tasks, a checkbox labeled “Show results outside my library’s subscription” will be added to the search results page. When the checkbox is selected by the user, their search results will expand to include relevant ProQuest content outside the library’s subscription alongside entitled content. 

Let’s say a student is using ProQuest to search for information on running biomechanics, and her search returns a limited number of results. She can use the new functionality to include relevant ProQuest content outside of her library’s subscription and explore her topic through a more comprehensive result set.

Expanded results unchecked 

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To see these additional items, users simply need to check the box to “Show results outside my library’s subscription”. Note unchecking the box will return the results to its original state.

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The label to the right of the results item indicates the level of availability as based on format and a user's entitlement e.g. 'Full Text', 'Citation/Abstract' or 'Preview Available'.

By default, the expanded results checkbox is visible for all customers. Keep in mind, searches are limited to your available databases. Your users must choose to expand their results to include these additional items and this can only be done from the search results page with two or more databases selected. However, if there are concerns about making non-subscribed content available to users, your library administrator can disable this functionality in the ProQuest Administrator Module. Instructions on how to opt out of preview and open access items is provided here.

Publicly Available Content Database now included with all ProQuest Platform subscriptions
As part of our goal to improve access to subscription and open access content, libraries with at least one ProQuest Platform Database will have the Publicly Available Content Database added to their subscriptions at no charge. 

Now your users can search thousands of reliable open-access scholarly full text sources without leaving the ProQuest Platform. 
The Publicly Available Content Database includes vetted coverage of reliable scholarly sources – and excludes potentially problematic publications that are inconsistent with ProQuest's editorial guidelines. The Publicly Available Content Database is available at this link on the ProQuest Platform.

Access the ProQuest Platform from www.proquest.com
Finally, on August 5 we will enable access to the ProQuest Platform from www.proquest.com. On this date, your users will be able to start their research by going directly to www.proquest.com to enter the ProQuest Platform. If they are on campus and IP authenticated they'll search the ProQuest content provided by your library. Unauthenticated users will be able to search and preview content and be required to authenticate to access susbscriber only content. No work is required on your end to enable this and none of your links will be impacted. Now you can tell your students and faculty to simply "Go to ProQuest.com" to access your library's ProQuest content. In addition, the new structure includes links to about.proquest.com where you will find product information and the latest ProQuest news.  

Please contact us if you have questions, feedback or other concerns. 

Recent Enhancements

Direct entry from the open web | Search, find and preview over 900M documents on the ProQuest Platform without authenticating
Earlier this week, we released a series of enhancements which enabled direct entry into the ProQuest Platform from the open web. This functionality allows users to search, find and preview more than 900 million documents without authentication and retrieve Open Access full-text content curated by ProQuest.

 

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This update helps libraries “meet users where they are,” giving students, faculty and researchers fast and frictionless access to their ProQuest content for remote research and learning.

It’s the first in a series of enhancements that will streamline research, extend pathways to access and increase usage of the materials libraries have invested in. In the coming months, ProQuest content will be accessible directly from major search engine results.

There is no action required by you at this time. These enhancements will be automatically released for the benefit of your library and its users.

This release also includes several enhancements to make it easier for your users to authenticate into ProQuest and raises the prominence of your library throughout the interface. Here are the details:

 
 
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Frequently asked questions
Please review our Frequently Asked Questions on entry from the open web article for additional information.

These are the first in a series of enhancements that will streamline research, extend pathways to access and increase usage of the materials libraries have invested in. Please contact us if you have questions, feedback or other concerns. 


January 2019
Streamlined Access to More ProQuest Content
Our next release will make content from these ProQuest resources discoverable and usable on the ProQuest Platform, and introduce a redesigned search results page:

 

Now, researchers can search six centuries of content, spanning virtually every discipline and format – including primary sources, journals, ebooks, dissertations, news and video – without re-authenticating on another platform.  This seamless user experience improves search and discovery for teaching, learning and research.

Find Ebook Central Titles on the ProQuest Platform
Libraries with subscriptions on Ebook Central such as Academic Complete and ProQuest databases such as ProQuest Central will be able to find and use ebooks directly on the ProQuest platform. The new experience mirrors what users currently see on Ebook Central. Note we'll provide an update soon on when this functionality will be available to Ebook Central customers with titles available only via PAL and/or DDA.

Book detail page: The book detail pages on both platforms look nearly identical (see the ProQuest platform version below). Expand the table of contents, view a title’s availability, download content or navigate to the online reader.

 
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Ebook reader: The ebook reader on the ProQuest platform (example below) will also mirror its counterpart on Ebook Central. Users will be able to highlight, annotate, cite, and navigate through the table of contents and to the chapter level just as they do today on Ebook Central.
 
 
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When a user attempts to download, save to PDF, copy, print, save to bookshelf, highlight, annotate or bookmark, they’ll be prompted to log into their bookshelf account. In this first release, ebook customers will need to log into two separate user accounts to save documents: My Bookshelf for Ebook Central and My Research for the ProQuest platform. Integration of this functionality will be a priority for 2019.

Collection management: Ebook Central collection management will continue on LibCentral, the administrative portal for LibCentral.

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Watch Academic Video Online Videos on the ProQuest Platform 
Academic Video Online customers will now be able to find and watch streaming video on both the native Alexander Street interface and the ProQuest platform. The video experience, including synchronized transcripts, will mirror the Alexander Street platform viewing experience. Clip- and playlist-making functionality will come to the ProQuest platform in a future release.
 
 
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Literature Online Moves to the ProQuest Platform
Literature Online is moving from its legacy Chadwyck-Healey interface to the ProQuest platform. Dual access will start with this release and will continue through mid-2019, giving users ample time to get comfortable with the benefits of the new experience. Get the details on the Literature Online customer resource page.

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Redesigned Search Results Page
In addition to adding more content, we’re redefining how it’s delivered. After consulting with librarians, students and faculty, we’ve redesigned the search results page to help prevent information overload. You’ll see two new sidebars on the right side of your search results displaying the most relevant ebooks and videos. Enhancements like these make it easier for your users to interact with the varied content types users need to complete their work.
 
 
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Bookmark this Page for More Updates 

Soon, we’ll post links to the updated ProQuest platform LibGuide, along with other tools to help you and your users get up to speed on these changes. Questions or concerns in the meantime? Submit your feedback

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July 2018

The July 2018 ProQuest platform release introduced a redesigned basic search page. These improvements put more emphasis on source types to help researchers retrieve more relevant results from across the platform. Here’s a summary of the enhancements included with this release:

Basic Search page 

Pre-release screen shot, subject to change

Search results page

Additional improvements

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May 2018

The latest ProQuest platform release includes changes to SUSHI generated COUNTER 4 journal reports:

Please contact ProQuest Technical Support if you have questions on these changes.

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January 2018

The latest ProQuest platform release includes changes to the document view to make it easier for your users to find related content:

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Get Started

Have a question? Review the latest FAQ’s on the ProQuest Platform.

Watch our YouTube videos. Check them out here.

Training

Global Support

ProQuest offers best-in-class customer service and technical support, so you can hit the ground running.

If the above information does not answer your questions feel free to contact us and we will be happy to assist.