If your Ebook Central site uses the 'Patron Login' authentication method, as a librarian you can create or modify patron accounts. For general information about the 'Patron Login' authentication method,
>See MoreTo access the Manage Patrons options:1. You will need to have a LibCentral login. If you don't, you can either request one from an Ebook Central librarian within your organization, or contact the Ebook Central product support team at: ebooksupport@proquest.com
2. Go to your LibCentral site:
https://YOURSITE.ebookcentral.proquest.com/libcentral
(where YOURSITE is your site identifier)
3. Under “Users” select “Manage Patrons”
4. In the Manage Patron window, there are options to:
- Add a patron account
- Upload a list of patron accounts
- Modify an existing account (including an option to reset the password)
- Delete existing accounts (individually or in bulk)
- Search for a particular account, or for accounts created or accessed within a given time frame
- Export a list of all patron accounts
To add a patron account, click “Add New Patron”
- Fill in the patron's account information. It is recommended to use their full email address as the username
- Note that you can set the account to expire on a given date
- When complete, click Save
To upload a list of patron accounts, click "Import Patrons from CSV"
- You will then see the following options:
- The template is an empty text file with the following headings. Only the first 3 fields are required.
- USER_NAME
- It is recommended to use their full email address as the username
- PASSWORD
- Minimum 8 characters
- No spaces
- Cannot be same as username
- EMAIL
- Duplicate entries with the same email address is not allowed
- FIRST_NAME
- LAST_NAME
- PERMISSION_ACRONYM
- Needs to be one of the Permission IDs found under "Settings", "Access Permissions"
- Default is: Guest
- EXPIRE_DATE
- Expire Date must follow YYYY-MM-DD format. If not properly formatted, Expire Dates will be left blank on new accounts, and will not be modified on existing accounts.
- Line 4 determines what the system should do if the list you are importing contains one or more usernames that already exist.
- "Don't Import" will alert you about which username(s) already exist, but it will *not* modify the data for those usernames.
- "Update Existing Account" will alert you about which username(s) already exist, and it will modify the data for those usernames.
- Problems uploading a file? Check that all passwords meet the requirements listed above.
To modify an existing patron account, click on the patron's username
- You will then see the following options:

- Note that you can set the account to expire on a given date
- You can change the patron's password, but you cannot see what their existing password is
- You can delete this patron account by clicking "Delete"
To delete existing patron accounts, there are three options.
- To delete specific patron accounts, click the check-box next to the account(s) to delete, then click "Delete Selected Patrons"

You can also delete a patron account individually by clicking on the user name to delete from the 'modify' screen
- To delete all patron accounts listed on the current page of results, select 'Delete Patrons on Page'
- To delete all patron accounts, select 'Delete All Patrons'
You can search for patron accounts by name or email, and you can search for accounts created or used within a given time frame
To export a list of all current patron accounts, at the bottom right of the window, choose file type then click "Go"