If you are seeing error code 232011 when viewing videos on the Alexander Street video platform (video.alexanderstreet.com) and authenticating with EZ Proxy, please ensure that your ProQuest proxy stanza matches what is found here and that you have the Enhanced Video Interface stanza incorporated into your EZ Proxy's configuration file. 

If your stanzas match, please reach out to ProQuest Technical Support here for further troubleshooting.