Tracking down printing issues can be difficult. There may be a number of reasons why your nice new PDF file isn’t printing as you hoped it would. These reasons might include problems with the printer, or with the PDF reader, as well as with the PDF.
So, first, it’s worth checking to confirm that the printer is turned on, properly connected to the network, not out of ink or jammed with paper, etc. If you can print Word docs, say, but not PDFs, you may need to update your printer driver. The latest driver for your printer should be available from the manufacturer’s website.
Secondly, it’s probably worth downloading the free Adobe Acrobat Reader, which has more functionalities than other readers do (some readers do not support printing, or more advanced printing options). Adobe Acrobat Reader can be downloaded here: https://get.adobe.com/reader/
. If you’re already using Adobe Acrobat Reader, please check for updates: Just go to Help-->Check for Updates.
If you’ve determined that your printer is working, and you have a solid PDF reader, things get more complicated. But here are a few ideas that may get you through:
- Save the PDF onto a local drive, rather than printing it from a network drive or a thumb drive.
- Go to File-->Save As (renaming the file). This can simplify a PDF, cleaning up things in the background that occurred during PDF creation.
- Recreate the PDF. Sometimes, a file is corrupted as it is created, transmitted, etc. Please use our recommended methods for PDF creation:
- If you’re using a word processor, go here:
- If you’re using a version of TeX, go here:
- Try to print the file using “print as image.”
- Go to File-->Print. Click the “Advanced” button
- On the Advanced Print Setup dialog box, choose “Print As Image.”