Dissertation Full Text Take Down Process
Every 24 – 48 hours / 1 – 2 business days dissertations with full text that have a restriction placed on them are removed by an automated process whereby the system automatically detects an embargo expiration date and removes the restriction within 24 – 48 hours / 1 – 2 business days. The full text is made available on the platform after the restriction has been lifted. A back up process is also in place through tech support where a school or author can request to add, extend, or remove full text of a dissertation by phone, email or chat. This process is tracked internally by creating support tickets. However, if the author requests full text removal or extension, the tech support rep must confirm the school does not have an embargo policy in place requiring graduate school approval. If the system fails to automatically remove the full text within 24 – 48 hours / 1 – 2 business days after the lift date has expired, a manual removal process is done that same day. Total removal will not exceed 48 hours (2 business days).