Are there any punctuation marks or characters that require special consideration?
Nine punctuation marks or characters are not searchable characters and can be omitted in a search phrase when searching in Factiva.com. There are also 5 special characters that are reserved for special functions when searching in Factiva.com and should be either omitted or enclosed in double quotes.
Non-searchable Characters are treated as white space in a search statement. The following punctuation marks are, therefore, optional in a search statement:
Example: Using a Hyphen in a search: Entering the search Coca Cola will retrieve the same results as the search Coca-Cola
Notable Exception: Do not omit the slash (/) if you are using it in a date range search or as part of one of the following search operators: /Fn/, /nn/ or w/n. Only omit the slash if it is part of a search termsuch as on/off switch.
Reserved characters are used for functions such as truncation, wildcards, and searching with field tags. They must either be omitted from the search or you must enclose the phrase or search term in double quotes. Using the reserved character without double quotes will return error messages or irrelevant, incomplete results. The reserved characters are:
Using an Asterisk in a search term:
Incorrect usage: e*trade will return an error message indicating the improper use of truncation.
Correct usage: "e*trade" will retrieve documents containing e*trade, e trade or e-trade because using the double quotes causes the reserved character to be ignored, just as if it were a non-searchable character such as the hyphen.
Using the Equal Sign in a search term:
Incorrect usage: e=mc2 will return an error message indicating an improper field tag search.
Correct usage: "e=mc2" will return documents containing e=mc2 or e mc2.