In the latest version of Safari Books Online, the book reader pane of the interface was significantly updated. Due to this additional functionality, it was necessary to change the book reader into a Flash based reader. If you are encountering problems reading books, please make sure that you have Flash 9.0 or greater installed for your browser.
To check the Flash version you are using, go to http://kb2.adobe.com/cps/155/tn_15507.html. This page will print out the version you have installed currently.
If you are not using a supported version, one can be downloaded from http://get.adobe.com/flashplayer/.
If you continue to have access problems, please contact us.
Be sure to include:
Operating System (Mac OS 10.6, Windows 7, Vista, etc)
Do you have flash? (yes/no) If yes, what version?
What network are you using? (Work, Home)