We have purchased licences for a book title that is no longer for sale, and we can find the same title under another document ID which is for sale, This will confuse users when they see 2 titles they can click on that has licences. How can we transfer the licences  to the document that is for sale so we can purchase more. Can this be done

We have purchased licences for a book title that is no longer for sale, and we can find the same title under another document ID which is for sale. To avoid confusion to our users, can we transfer the licences to the document that is for sale?

Yes we can transfer your purchased licences from the no longer for sale document to the new one.
Contact  the EbookCentral Support team through the Support Center https://support.proquest.com/submitcase with the following information:

Subject : Transfer Licence to valid DOCID
Link of full book title url that you want to move licence From,
Link of full book title url that you want to move licence To.

Once transfer completed, our Technical Support team will confirm to you via email.