Home > Technical Support > FAQ


Frequently Asked Questions
Question
I cannot stay logged in using Apple's Safari Web Browser.
Answer

Try deleting all Safari related cookies, logout, close all browser windows, open a new browser window, and log in to Safari again. This problem seems to be related to release differences in how the browser treats cookies, in essence making the old cookie unreadable.

Did this answer your question? If not, click here to contact us.
SUPPORT SEARCH
©2008, ProQuest LLC All rights reserved