If you are accessing remotely, please check your browser settings, and your personal firewall settings. (Please refer to the FAQ section on Browser and Plugin Requirements for Accessing HeritageQuest® Online for reference).

If you are still unable to access Persi™ after verifying that your computer settings are correct, then please contact the institution from which you are accessing HeritageQuest® Online. The problem is likely with a setting on their server. Please have them contact Technical Support for assistance in resolving the issue.