Our Technical Services team is also available to assist you with any issues that come up while using RefWorks. We can be reached at firstname.lastname@example.org or by phone at +1.800-521-0600 ext. 74440 or +1.734-997-4440.
Support hours are:
Eastern Time Zone:
Monday –Friday: 8:00 am –9:00 pm ET
Pacific Time Zone:
Monday – Friday: 5:00 am – 6:00 pm PT
More Ways to Get Help:
Submit a Support Case